Website Design, Content and Image Management Project
The Work
Microsoft’s Award-winning intranet and product showcase for Microsoft SharePoint.
BUSINESS-CRITICAL INITIATIVES
- Establishing strategy, goals and objectives of the web property and the team.
- Oversaw budget and conducted executive business reviews.
- Conducted daily stand-up content planning sessions, edited content and optimized workload.
- Drove site strategy, goals and milestones for continuous site improvement.
- Integrated strategies, technologies and personnel to exceed goals on a consistent basis.
- Key Member of SharePoint Product Team. Conducted executive-level presentations showcasing best practices in web design and content management.
- Consulted with major organizations, including the U.S Department of Veteran Affairs and The Associated Press, on implementing SharePoint as an intranet platform.
- Conducted annual global survey that reached Microsoft employees worldwide. Analyzed data and directed execution of improvements based on results.
RESULTS
- Drove and delivered transformation of intranet from “corporate words on a page” to a vibrant interactive knowledge community utilized by over 70,000 employees.
- Established editorial programming to meet employee needs.
- Improved employee morale with continuous postings and programs that appealed and delighted staff.
- Created and managed Information Architecture, content aggregation and creation and publishing of the portal’s highest trafficked area of content.
- Team won the Nielsen Norman Group “The Year’s 10 Best Intranets” Award. (NN/g Intranet Design Annual 2007 – The Year’s 10 Best Intranets)
- Successfully increased monthly visitors, monthly visits and customer satisfaction.